I’m going to be late! What should I do?
Just try to make it on time, as it will bother other customers.
If you are more than 30 minutes late, we will regard it as a same-day cancellation.
In this case, sorry to say, we will treat it as a cancellation on the day of the event and will not refund the fee.
If you are going to be late for the meeting time due to traffic congestion or other reasons, please call our direct phone number.
Nagatoro direct phone number 090-7967-4118
We may not be able to answer the phone immediately due to rafting trip preparation. Please leave a message on the answering machine, and we will call you back later.
